Manufacturer’s warranty

What is the manufacturer’s warranty?

Misaki Monaco jewellery is covered by an international manufacturer’s warranty valid for one year from the purchase date.

The warranty covers free repair and replacement of any aspect of the piece that has a manufacturing fault.

The warranty does not cover normal wear and tear or misuse of the product.

If the fault is not covered by the warranty, we will provide a quote and bespoke assistance.

Hallmarks.

Our jewellery is hallmarked, including the following identification marks:

• S for silver

• 925, showing the composition of the alloy (92.5% pure silver) • Our Misaki hallmark

• Sizes 50 to 58 for our rings

Our hallmark is our mark of liability and has been validated by the Customs Authority Guarantees Office.

Our hallmark is a simplified depiction of our New Dawn ring, one of our signature creations.

The Customs Authority Guarantees Office has granted an exemption from hallmarking for certain pieces due to their delicate, easily damaged surfaces. However, we hold all of the guarantee certificates in case you ever have any questions at all about your jewellery.

Misaki Guarantees

Customer Service

Your satisfaction is our top priority.
For any question: [email protected]

Our Boxes

We take great care in preparing your order: all our jewelry is delivered in beautiful boxes.

THE PEARL IN DNA

The very essence of the Misaki Monaco brand, the pearl is sublimated through our sun creations.

QUALITY OF MATERIALS

All our jewelry is made with quality materials on a 925 silver, steel or brass base, rhodium-plated or gold-plated.